Who we are
ExStone Commercial Insurance Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://exstoneinsurance.com/ (the “Site”) or use our commercial insurance services.
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
A. Personal Information Provided by You
- Contact Information: Name, email address, phone number, mailing address, and business address.
- Commercial & Business Information: Company name, industry type, payroll information, number of employees, annual revenue, property details, and claims history required to underwrite and quote commercial insurance policies.
- Financial Information: Payment details, billing address, or financing information needed to process premium payments.
B. Information Collected Automatically
When you visit our Site, we automatically collect certain technical information via cookies, log files, and web beacons:
- Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visits.
- Cookies: We use cookies to enhance user experience, analyze website traffic, and remember your preferences. You can disable cookies in your browser settings, though some features of the Site may not function properly.
How We Use Your Information
We use the information we collect for business and operational purposes, including to:
- Provide, calculate, and underwrite commercial insurance quotes and coverage options.
- Process applications, policy issuances, renewals, and payments.
- Communicate with you regarding your policies, inquiries, claims, or customer service requests.
- Send administrative messages, policy updates, and promotional communications (you may opt out of marketing emails at any time).
- Improve, maintain, and secure our Site and operations.
- Comply with legal and regulatory obligations specific to the insurance industry.
Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please be aware that no security measures are 100% secure, and we cannot guarantee absolute security over the internet.
Your Rights and Choices
Depending on your jurisdiction (such as California or other states with comprehensive privacy legislation), you may have specific rights regarding your personal information:
- Access & Correction: You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.
- Deletion: You may request that we delete certain personal information, subject to legal and regulatory retention requirements governing insurance agencies.
- Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link in any email or by contacting us directly.
Third-Party Websites
Our Site may contain links to third-party websites or services (e.g., payment gateways or partner portals). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after any modifications indicates your acceptance of the updated terms.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
ExStone Commercial Insurance Services
Website: https://exstoneinsurance.com/
Email: [email protected]